How things work in your house

Because we know that meters can be a mystery and thermostats aren't always intuitive, here's a little help in getting to know how to grab a reading or change your settings...

23 Ash Grove

How to read your meters

Electricity: The meter is in the second room in the basement. Read the first five numbers.
Gas: The gas box is in the front garden. Read the first five numbers.

How to work your thermostat

Your heating is controlled by a Netatmo thermostat via an app on your phoneWatch Netatmos' YouTube video for full instructions.

33 Ash Grove

How to read your meters

Electricity: The meter is in the basement. Read all five numbers.
Gas: The meter is in the basement. Read the first five numbers.

How to work your thermostat

This uses the Bosch EasyControl (CT200) app on your phone or tablet. You can download this from Google Play or Apple App Store. Please ask us for the username and password.

How to work your tumble dryer

Download the instruction manual for your BEKO dryer.

35 Ash Grove

How to read your meters

Electricity: The meter is in the cupboard near the front door. Read the first five numbers.
Gas: The meter is in the basement. Read the first five numbers.

How to work your thermostat

Your Drayton Digistat heating thermostat is in the hall.
Download the instruction manual.

43 Ash Grove

How to read your meters

Your gas and electricity meters are in the main chamber of the basement. For both, read the first five numbers.

How to work your thermostat

Your Drayton heating thermostat is in the hall.
Download the instruction manual.

46 Ash Grove

How to read your meters

Electricity: The meter is in the basement cupboard. Read all five numbers.
Gas: The gas meter is to the left of the front door steps. Read the first five numbers.

How to work your thermostat

Simply turn the dial to adjust the temperature of your heating. For full instructions, download the user manual.

2 Brudenell Mount

How to read your meters

Electricity: The meter is in the basement front bedroom inside the cupboard. Read first five numbers.
Gas: The gas meter is in the front garden to the right of the front door steps. Read the first five numbers.

How to work your thermostat

Your thermostat is in the hall. Press ‘Set’. The ‘days’ flash – to alternate between weekday and weekend, use the arrows. Press ‘Select’. The ‘hour’ will flash. Use the arrow keys to change the hours, minutes or temperature. To move between the hours, minutes and temperature, keep pressing ‘Select’. For full instructions, download the user manual.

How to work your oven

Download your Neff oven user manual.

23 Manor Terrace

How to read your meters

Your meters are in the middle chamber of the basement.
Electricity: Read all the numbers.
Gas: Read the first five numbers.

How to work your thermostat

Your thermostat is in the hall. Download the user guide.

35 Moorland Avenue

How to read your meters

Electricity: There are two electricity meters inside the wall unit in the basement kitchen. Read all the numbers on both of them.
Gas: The meter is on the wall next to the path at the front of the house. Read the first five numbers.
There is a second gas meter with a zero reading; ignore it as it's no longer in use.

How to work your thermostat

Your thermostat is in the hall. Download the user guide.

35 Oatland Gardens

How to read your meters

Electricity: The meter is inside the kitchen cupboard next to the fridge. There's a meter for the solar panels in there too.
Gas: The meter is outside.

How to work your thermostat

The main thermostat on the landing controls the heating in the kitchen, living room and bathrooms (and its controls are in the kitchen). Your bedrooms have individual thermostats on the radiators, which you can use to override the settings of the main thermostat. It's important to turn and release your radiator thermostat just a few millimetres for each degree of change you require. Go easy now. If you try to turn it like a normal radiator knob, you risk breaking the thermostat off altogether. Speaking from experience!

Instructions for your kitchen and laundry appliances

Wondering how to work the washing machine? Wanna figure out your fridge? Or get to grips with your grill? Google is now the go-to. Most appliance manufacturers have PDFs of their instructions online these days. All you need is the make and model number. But where do you find those exactly?
  • Fridge: There will usually be a little plate inside somewhere. Maybe you'll need to shift that jar of gherkins out of the way.
  • Cooker: There will be a little metal plate, usually on the inside of the door.
  • Microwave: The little plate with the info you need is usually on the back.
  • Tumble driers, washing machines and dishwashers: The info is usually inside the door or down the side.
Get in touch if you can't find the relevant manual online.Get advice on paying your rentBack to home page